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Data Protection Policy for Shapeways.io

Effective Date:6th November 2024

Shapeways.io is committed to protecting the privacy and security of our clients’ personal data. This policy outlines how we collect, use, store, and protect your personal information in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Definitions

  • Personal Data: Any information that relates to an identified or identifiable individual, such as name, contact details, and other information that can identify a person.
  • Processing: Any operation or set of operations performed on personal data, including collection, storage, use, sharing, and deletion.

2. Data Controller

Shapeways.io is the data controller for the personal data you provide. Our principal place of business is 89 Bickersteth Rd, London, SW17 9SH.

3. Data We Collect

We may collect and process the following types of personal data:

  • Name
  • Contact information (email address, phone number, postal address)
  • Payment details (for processing fees)
  • Information related to your training enrolment and participation
  • Feedback and evaluations

4. Purpose of Data Processing

We will process your personal data for the following purposes:

  • To manage your enrolment in our training programmes
  • To communicate with you regarding your enrolment and training
  • To process payments and refunds
  • To send you information about our services and programmes
  • To ensure compliance with legal obligations

5. Legal Basis for Processing

We will only process your personal data if we have a legal basis to do so, which may include:

  • Consent: You have given us clear consent to process your personal data for a specific purpose.
  • Contract: Processing is necessary for the performance of a contract with you.
  • Legal Obligation: We are under a legal obligation to process your data.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Data Security

We are committed to ensuring that your personal data is secure. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. This includes encryption, access controls, and secure storage solutions.

8. Data Sharing

We will not share your personal data with third parties without your explicit consent, except in the following circumstances:

  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To ensure the safety of our clients or others
  • In connection with any legal proceedings

9. Your Rights

Under the UK Data Protection Act 2018 and GDPR, you have the following rights concerning your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
  • Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request the transfer of your data to another organisation, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the contact details provided below.

10. Contact Information

If you have any questions about this Data Protection Policy or wish to exercise your rights, please contact us at:

Shapeways.io
89 Bickersteth Rd
London, SW17 9SH
Email: info@shapeways.io